Terms of Service

Effective Date: March 26, 2026

Welcome to howellsmode.com (the “Website”), operated by HOWELLS MODE LTD (“we”, “our”, “us”). By accessing or using this Website, placing an order, or purchasing products from us, you agree to be bound by these Terms of Service.

If you do not agree to these Terms of Service, please do not use this Website.

1. Company Information

HOWELLS MODE LTD
Website: howellsmode.com
Email: payment@howellsmode.com
Phone: +44 7380 946989
Business Address: 184 Shelly Walk, United Kingdom, CF37 5EU

2. Eligibility to Use This Website

By using this Website, you confirm that:

You are at least 18 years old, or you are using the Website under the supervision of a parent or legal guardian
You have the legal capacity to enter into binding agreements
You will use this Website only for lawful purposes
You will not use this Website in any way that violates any applicable laws or regulations

3. Products and Product Descriptions

We make every reasonable effort to ensure that product descriptions, images, materials, sizing information, and other content on the Website are accurate and up to date.

However, we do not guarantee that:

Product descriptions are always complete, current, or error-free
Product colors displayed on your device will exactly match the actual product
All measurements or sizing information are exact in every case

Product availability may change at any time without prior notice.

4. Pricing and Currency

All prices displayed on the Website are shown in the applicable currency presented at checkout, unless otherwise stated.

We reserve the right to:

Change product prices at any time without prior notice
Correct pricing errors, typographical mistakes, or inaccurate product information
Cancel or refuse any order placed for a product listed at an incorrect price due to an error

In the event of a pricing error affecting your order, we may contact you with the option to reconfirm or cancel the order.

5. Orders and Acceptance

When you place an order through our Website, you are making an offer to purchase the selected product(s).

We reserve the right to accept, reject, or cancel any order for reasons including, but not limited to:

Product unavailability
Suspected fraud or unauthorized activity
Incomplete or incorrect billing/shipping information
Payment authorization failure
Errors in product or pricing information
Operational or inventory issues

An order confirmation email does not necessarily mean final acceptance of your order. We may contact you if further verification is required.

6. Payment

Payment must be completed at the time of purchase using the payment methods available on the Website.

By submitting payment information, you confirm that:

You are authorized to use the selected payment method
The billing information provided is accurate and complete
The transaction may be subject to verification, fraud screening, or authorization checks

If payment cannot be successfully processed or verified, we reserve the right to delay, reject, or cancel the order.

7. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframes shown on our Website or in our Delivery Policy.

Please note:

Delivery times are estimates only and are not guaranteed
Delays may occur due to couriers, customs, weather, public holidays, or other factors beyond our control
Customers are responsible for providing accurate shipping information
Customs duties, import taxes, and local fees for international orders may be the responsibility of the customer

Please refer to our Delivery Policy for additional details.

8. Returns, Exchanges, and Refunds

If you are not satisfied with your purchase, you may be eligible for a return, exchange, or refund in accordance with our Returns & Exchanges Policy.

Return and refund eligibility, timeframes, exclusions, and procedures are described in that policy.

Please review our Returns & Exchanges Policy before making a purchase.

9. Promotions, Discounts, and Coupon Codes

From time to time, we may offer promotions, discount codes, or special offers.

Unless otherwise stated:

Promotional offers are subject to availability
Only one discount code may be used per order
Promotions may not be combined
We reserve the right to modify, suspend, or cancel promotions at any time
Promotions may be excluded from certain products, collections, or regions

Any misuse of promotional offers may result in cancellation of the order.

10. Intellectual Property

All content on this Website, including but not limited to:

Text
Images
Product descriptions
Graphics
Logos
Branding
Website design
Layout
Icons
Software and digital content

is owned by or licensed to HOWELLS MODE LTD and is protected by applicable intellectual property, copyright, trademark, and related laws.

You may not reproduce, copy, distribute, modify, republish, transmit, or exploit any Website content without our prior written permission.

11. Prohibited Use

You agree not to use the Website:

For any unlawful or fraudulent purpose
To violate any applicable laws or regulations
To interfere with the security or operation of the Website
To attempt unauthorized access to our systems, servers, or accounts
To transmit viruses, malicious code, or harmful content
To scrape, copy, or extract data from the Website without authorization
To infringe on our intellectual property rights or the rights of others

We reserve the right to restrict or terminate access for any user who violates these Terms.

12. Limitation of Liability

To the fullest extent permitted by applicable law, HOWELLS MODE LTD shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to:

Use of or inability to use the Website
Delays in delivery
Product availability issues
Pricing or content errors
Interruptions, technical failures, or website downtime
Third-party services or payment processors
Loss of profits, revenue, business, or data

Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law.

13. Disclaimer of Warranties

This Website and all products and services offered through it are provided on an “as is” and “as available” basis, to the fullest extent permitted by law.

We do not guarantee that:

The Website will always be uninterrupted, secure, or error-free
The Website will be free from viruses or harmful components
All information on the Website will always be complete, accurate, or current
Products will meet every individual expectation beyond the product description provided

14. Indemnification

You agree to indemnify, defend, and hold harmless HOWELLS MODE LTD, its directors, officers, affiliates, employees, contractors, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of:

Your breach of these Terms of Service
Your misuse of the Website
Your violation of any law or third-party rights

15. Third-Party Links and Services

Our Website may contain links to third-party websites or use third-party services, including payment processors, analytics tools, or logistics providers.

We are not responsible for:

The content or practices of third-party websites
The availability or reliability of third-party services
Any transactions or interactions between you and third parties

Your use of third-party services may be subject to their own terms and privacy policies.

16. Privacy

Your use of this Website is also governed by our Privacy Policy and Cookie Policy.

Please review those policies to understand how we collect, use, and protect your information.

17. Account and Website Security

If the Website allows account registration or account-related functionality, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts suspected of unauthorized use, fraud, abuse, or security risks.

18. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time.

Any changes will be posted on this page with an updated Effective Date. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

19. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in the United Kingdom, without regard to conflict of law principles.

Any disputes arising out of or relating to these Terms or the use of the Website shall be subject to the applicable courts or legal authorities with appropriate jurisdiction.

20. Contact Us

If you have any questions about these Terms of Service, please contact us: